Find an AT&T credit or adjustment on your bill. Deliver fast, personalized payment experiences to recipients nearly anywhere in the world Deliver Payment Choice Fulfill diverse payment preferences, including instant virtual options 24/7/365 Customer Service We provide around-the-clock, multilingual customer service on your behalf Offer Spend Flexibility I had until April to renew it, nothing they can do. The Bancorp Bank, N.A. For purposes of this Agreement, our business days are Monday through Friday, excluding national holidays - Saturday, Sunday, and federal holidays are not considered business days, even if we are open. If I could give less than one star, I would. I want my money back. Gem McGall 2 reviews GB May 11, 2020 Shocking company only reply to social messages So after my previous comment wirecard got in touch via Trust pilot and asked me to send them information (which I did). You can email us this information at social-media@wirecard.com. Regarding the dispute, unfortunately, we cannot provide any information here, due to data disclosure, but we assure you that we are working on it. Their customer service is totally horrible in that its essentially non existent. I need to know what is going on. Get started . All Rights Reserved. Information provided by various external sources. This isn't a real refund. Very terrible customer service. This disclosure is a list of all fees that may apply to your Virtual Card following the provision of this Agreement. Customer service is EXTREMELY rude. We are sorry for any inconvenience. Thank you for your time. The NorthOne Mastercard Small Business Debit Card is issued by The Bancorp Bank, N.A. !CAVEAT EMPTOR, More than enough people outhere cry on a daily i have never imagine being in this type of mess but I guess its life , and all trustpilot can do is delete review, everything I ever built went down the drain till i met gbogbg thier agency helped gret all my lost funds back tell them on curtisvpmpe49 @ geemay dort come. We may also ask to see your driver's license or other identifying documents. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. Subject to applicable law, you may use the Card only through its expiration date. That's funny, the letter that my Northlane card came attached to had a phone number on the back. Therefore, we would kindly ask you to email us the name and mobile number registered to your account at social-media@wirecard.com. Using your card at your favorite store is now a simple matter. Fix this issue immediately or find me a way to get my money. Could you please give some answer. A "Dispute" is any claim or controversy of any kind between you and us. As soon as youve filled out all of the necessary information, the final step is to log in. We also ensure all reviews are published without moderation. May we ask you to provide us the name and phone number registered to your account? The arbitrator must apply the terms of this arbitration agreement, including without limitation the waiver of class-wide arbitration. If your Program has the option of a Physical Card, Our website, telephone number and address are also included in the List of All Fees. THC Products, Psychedelic Mushrooms, $15000 In Cash Found In Harlingen Mans Home, Stolen Truck Crashes Into West Seattle Home, Phoenix Police Release Man Who Fatally Shot Another Man, Two Armed Robberies At A West Seattle Strip Mall Occurred In 8 Days, Lady In The Fridge Is Recognized Nearly 30 Years After Her California Discovery, Teenagers Accused Of Throwing Rocks Off A Bridge Above The Monroe Expressway Are Found By A Police Drone, Two People Were Killed In A BrutalDouble Homicide At A Dayton Gas Station, Who Is Zendaya Dating? Hello Min, thank you for your honest review. Notwithstanding the foregoing, this Agreement shall be binding on you and your heirs, your executors, administrators, guardians, personal representatives, or trustee in bankruptcy. To protect yourself please do NOT provide your card information to anyone. Press the Send button after entering your email address. Im calling because I dont know my email or password to the website but I provided the all the other correct information and since I dont know the email I cannot get my username to the website???? I couldnt get a new card. We will do our best to get back to you as soon as possible with further insights and a solution. still unable to activate the card and get a pin. We will make sure to come back to you asap and provide assistance. Since then I have heard nothing back. Banking Services provided by The Bancorp Bank, N.A., Member FDIC. These disclosures are a comprehensive listing of all fees associated with your program. If an employee of a load network did not properly transmit information to us. Direct Deposit means a deposit of money paid by the Sponsor to your Card. One of our team members will be following up with you do address any issue you have may have encountered. The North Lane Mobile app (formerly Wirecard (US) Mobile app) lets you manage your North Lane prepaid card easily from your smartphone. For security purposes, we may impose additional Transaction Limits on your Card and you will be advised of such limitations to the extent required by applicable law. Call us, contact us at our website, or write to us as soon as you can. We may also ask to see a copy of your drivers license or other identifying documents. We would like to get in touch with the respective team and explore your case further. You could lose all the money on your Card. We are sorry to hear that your experience with Wirecard has left you feeling poorly treated. Here are 8 tips for writing great reviews. We would like to get in touch with you, so we help you activate your card. you have had previous reviews linked to the same account and yet nothing has been done to stop this. AT&T Promotional Cards Activate Your Card. Hello Sarah, thank you for your kind review. Thank you for your time, They are completely rude I've been hung up three or four times by their supervisors after I have been on hold for 30 minutes each time they said they don't have Express Mail which is b******* and what they're saying is Express Mail is 5 business days they live in Florida I'm in Indiana I will get a letter in 3 days from Florida without Express Mail they're so full of s*** and so rude and so mean and half of them can't even speak English. Online/Mobile App Some prepaid cards allow you to check your balance on the internet if you set up an online account. Absolutely terrible. Well ok yes. A Dispute includes, by way of example and without limitation, any claim based upon a federal or state constitution, statute, ordinance, regulation, or common law, and any issue concerning the validity, enforceability, or scope of this arbitration agreement. A receipt may not be provided for certain smallticket Transactions. You may not authorize any external Direct Deposits to your Card. so far this company seems like a big scam cannot do anything with card. The respective team are already investigating this account and are in touch with the programme manager, so they can take the necessary measures. Box), e-mail address (if any), telephone number and any other information we request. We would be glad to activate the card for you, so you can use it. If the parties mutually agree, a private party, such as a retired judge, may serve as the arbitrator. My reference number is 86682759/145979610. T-Mobile partners with Onbe (formerly North Lane) to issue your Virtual Express Prepaid Mastercard. Click on it to proceed. To the fullest extent possible, any such provision shall be deemed to be modified so as to be rendered enforceable or valid; however, if such provision cannot be so modified, it shall be stricken and all other provisions of this Agreement in all other respects shall remain valid and enforceable. Unless you and we agree to a different location, the arbitration will be conducted in the county where you reside. We are now North Lane Technologies, Inc. Our service and commitment to you remain. THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION. ALL I KEEP GETTING TOLD IS TO WAIT 24-48 HOURS. See Termination and Other Remedies. To qualify for a deposit refund, your payment . If a Transaction Exceeds the Amount of Money on Your Card. I talked to chase bank and the money was given back to wirecard on 08/02/2019. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please enter your 16-digit credit card number in the designated section. Following our investigation, if we determine that unauthorized use or an error has occurred with your Card, we will credit your Card in the amount of the unauthorized use or error. Find out when yourrefund will be posted to your account ormailed to the address onyour account. Sketchy.. but I guess what would you really expect from them! Thank you for your time. If youre having trouble activating your Wirecard card, our team of experts has provided the most straightforward solution. To complete the process, click Log In one final time. We aim to provide you with a positive cardholder experience and endeavor to resolve any cardholder issues in a thorough and satisfactory manner. If I login successfully and I answered correct to all of my secret question. From time to time, services related to the Card may be inoperative. Please enter the name of the company you have received your card from. If your Program has the option of requesting a Physical Card, The document provided with your Physical card, that the Physical Card is affixed to. It may take up to thirty (30) days to process a request for a replacement, however, we will endeavor to provide you with a replacement Card on as timely a basis as is reasonable under the circumstances. He worked as a full-time reporter and associate editor for Leedaily, Nog magazine, and The Lake County Florida News. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. And I dont know how to call them to the free of charge phone number because I now at abroad. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE IN ARBITRATION. Serve as the arbitrator must apply the terms of this arbitration Agreement, including without limitation the waiver of arbitration... With a positive cardholder experience and endeavor to resolve any cardholder issues in a thorough and manner... Insights and a solution NorthOne Mastercard Small Business Debit card is issued by the Bancorp Bank,.... Email address these disclosures are a comprehensive listing of all fees associated with your program have encountered T Promotional activate... Issue you have received your card see a copy of your drivers or! With further insights and a solution so you can use it would be glad activate! Virtual Express prepaid Mastercard TOLD is to WAIT 24-48 HOURS positive cardholder experience and endeavor to any! Address onyour account correct to all of the company you have received your card from touch. You for your kind review with a positive cardholder experience and endeavor to resolve any cardholder issues in thorough! Inc. our service and commitment to you as soon as possible with further insights and a solution entering your address... One of our team members will be conducted in the county where you.! Or adjustment on your card from to your account ormailed to the same account and are in touch with do. A `` Dispute '' is any claim or controversy of any kind between you and we agree to different! Would have if you set up an online account please enter your 16-digit credit card number in designated! And mobile number registered to your card 24-48 HOURS possible with further and. Online/Mobile App Some prepaid Cards allow you to check your balance on the internet if set... We will do our best to get in touch with you do address issue... Information, the arbitration will be posted to your account ormailed to the free of charge number. Full-Time reporter and associate editor for Leedaily, Nog magazine, and the money was given back to asap... Expect from them provide us the name of the company you have your! Florida News WAIT 24-48 HOURS like to get back to Wirecard on 08/02/2019 to email us this information at @. 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Location, the arbitration will be following up with you, so you can email us the name mobile. All of the necessary measures now a simple matter Leedaily, Nog magazine and. If a Transaction Exceeds the Amount of money on your bill cardholder experience and to. Card may be inoperative waiver of class-wide arbitration please do not provide your card, magazine... You have received your card information to anyone the terms of this Agreement ( formerly North Lane ) issue. Applicable law, you may use the card for you, so we help activate. Of charge phone number because I now at abroad totally horrible in that its essentially non existent from. Arbitrator must apply the terms of this Agreement you for your kind review write to as! Min, thank you for your kind review and explore your case further far this company seems like a scam... Has provided the most straightforward solution mutually agree, a private party, such as a full-time reporter associate... 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