If you have a stroller as a wheelchair tag you will automatically be placed in that section. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. Using some secret entrance? I really hope the DAS pass isnt being cracked down on due to people taking advantage of it (again). With attractions using virtual queues, all members must have joined the virtual queue first. This allows us to bring you the most interesting, entertaining, and unique entertainment experiences, covering theme parks, movies, TV, video games, and special events. Any ride with a standby wait time is eligible for DAS return times. This post will help explain the DAS pass at WDW and how to use it. Commenters also agreed that the DAS program has become increasingly abused since gaining media attention, and since FastPasses are no longer included with park passes. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. I would like to register for a DAS pass for my foster son. Anyone in the party may modify the reservation, but the guest with DAS must enter the attraction. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. Let us help you with your next Disney Vacation. I have ptsd with anxiety and was provided a DAS pass. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. We found we were able to go on all the rides we could handle (unless they were closed) with the DAS. My mom has Alzheimers/Dementia is 83 yrs old. You can find that when you enter the park. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. And like the other poster said if you don't get one at one park try again. However it appears the pre registration DAS is only for US citizens :(. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. It seems you can only pre- book for this if you are in the USA. Here is information about disability services at Disney World. Why would someone with cripping anxiety in crowds even want to go to the most crowded place on earth? Put the key in a safe place! Orlando. If you have any concerns at all, tell a cast member and they will find a way to work with you! The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. Once your boarding group is called, cast members will direct you on using DAS. If there's something I want to shop for I can minimize my time in the stores by popping in and out esp in places like main street where there's a door every section, as to avoid a massive crowd. We learned that the hard way. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. Guests using DAS with concerns should visit Guest Relations to see what accommodations can be made for fireworks/parade viewing. Once youve experienced an attraction, you can receive another return time. So frustrating.. We are so glad the service is now integrated into the app so all of the planning is in one place! Everybody is different, so please don't take any of that the wrong way I am just trying to be helpful and say maybe plan your vacation around your needs. Your Cart . It is intended to help any guests who have difficulty waiting in line queues. I think that what opens it to abuse is that there's no way to police that people aren't using the stand-by lines for other rides when they're waiting out comeback times (which I know a lot of people who get phony DAS passes do). These special viewing areas cannot be reserved through the DAS card and guarantee you a spot, as they operate on a first-come, first-served basis. Seems like the people who had the most luck got on right when they opened at 7:00. When you pick up your park map for the day or look on the My Disney Experience app, youll also be able to learn about what attractions would be suitable for anyone in a wheelchair or with specific medical conditions. With the DAS you will use the Lightning Lane entrance. "We booked our trip based on the crowd calendar and it was spot on! Enjoy the shows, movies, live street entertainment, parades, fireworks and exhibits more. If you have a regular ticket, it is good for the length of your ticket. I explained this to the cast member and she was literally shaking her head as I was explaining my issues. I was able to either take a break to have a snack or go on a line with a wait time I could handle. But they will ask why the person cant wait in lines. My son is diagnosed ASD and is getting too big for traditional strollers. My husband is disabled and was able to get DAS. Im disabled and cant stand for long and need some rides to be stopped so I can get off and on. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. Definitely. The Disney Disability Access Service (DAS) is a card they issue. We found that with a wheelchair, you may not even need a Genie+ or DAS to use some of these lines. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. If you have additional people in your party, it doesnt hurt to go to Guest Relations and ask them to expand it. There are some really good touring plans out on the internet that can help you find the best times to go to each park to avoid the really long lines. With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? May we use the DAS card? Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. Thanks so much! I would call back and speak with a supervisor. They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: I have been to Disney many times and have never needed a disability pass to get through it. Until you have walked a mile in their shoes, you have no idea what it's like. I tried repeatedly to book DAS for my son from here in the UK. How do I preregister? If they wanted to go on rides with members of the other family, how would that work? Ready to take the leap on a memorable family vacation? Most of the time we could scan into the ride with our Magic Bands in any order. Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. Like everyone else, we were up at 7 am paying for Rise of the Resistance and Mickey and Minnies Runaway Railroad to ensure we got to go. It takes a lot of time and effort to get someone using a wheelchair into these ride vehicles. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? I just didn't want to have to stand in line for a change though this be great so far waited every day in a que for 6 to 8 hours.. may I add only bc I am out with a major surgery .. or I'd be working and couldn't.. im usually a patient person but when I was told to rechat, over and over or, the link was bad, or bc I wasn't linked I was mad. During the fireworks there are soo many places to watch where there are NO crowds. Or would I need to link one of my children's tickets to their family in MDE? Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? If you have any general questions, you can call Disability Services at (407) 560-2547. Hopping in to clarify: There are special accessible viewing areas, but they operate separately from DAS, which is intended to cut waiting time at attractions. Note that the person holding DAS must meet the height requirements of the ride. But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). What do these rides have in common? You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. I was asked to choose 2 rides as an advanced DAS planning option. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. Not discouraging you from continuing to try to get a DAS pass, but if they continue to deny it, just know genie+ is really great as we virtually walked on to every ride we utilized it for. If both have DAS, they cannot be grouped in the same party and would need separate return times. While guests don't have to wait in the actual line, immediate front-of-the-line access is no longer automatically granted. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The video call is screen reader-friendly and available with text chat for those with visual or hearing disabilities. As she wont have her own ticket, just wondering if it is still an option? Or would it not be possible? As I cannot find a way to do it from the UK. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. The service allows the guest and up to 5 others to be included in the service. Heres what you can expect from the DAS when you visit Disney World! Maybe if there was a way to stop this "double dipping" it would help. It's very disappointing as now we can't access the advance selections either as they're not able to be accessed for non pre-registered guests. Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Never used genie+ before but my last impression of it was that sometimes youd have to wait hours for your return time or they would t even be available for certain rides. I could be wrong, but it seems like since Genie+ had begun, rides like Rise of the Resistance (where you have to pay an additional $ to not wait in the standby queue) are no longer accommodating to those with DAS. Disneys Hollywood Studios: There are two options, one inside and one outside of the park; both are near the park entrance on the left-hand side. I'll admit that I have ADHD and I use that to use DAS. Do I have to get a new DAS at the start of each day? I dont want to have to give anyone my medical file just to qualify. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! DAS does not include free parking. UPDATE: I spoke to someone else this time and was able to get the DAS pass. I think that if you're worried about people faking disabilities to get a benefit, then maybe the system needs to be tweaked even more so that reasonable accommodations are given, but there's a trade-off so that you wouldn't get more production than you would if the stand-by line was available to you. My father has dementia and cannot wait long in lines without confusion. Exactly!! Useful resources on how to save time at your favorite theme parks. This comprehensive program is about more than just getting ahead in line; it is designed to ensure that every guest and family has a toadally amazing Disney experience. My husband has one hand, would he be able to apply for DAS? Magic Key Pass Information. There are a total of 7 of us in our group. Diapers have to be an option for anyone with urinary conditions. 1) I think the DAS was applied properly in your case. If you are from the UK you could try using a VPN to access the link and register? It was announced last year that beginning November 1, 2021, with the inception of Genie+ there would also be changes made to the DAS system. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. Walt Disney World's Disability Access Service, or DAS as it's more commonly referred to, is "a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating. If you want two selections for each day, the entire length of your trip must be within 30 days. At noon, for instance, you might find that the next time window is at 7 p.m. To avoid being tethered to only one ride for seven hours, your ability to make Genie+ selections is "frozen" for two hours. I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. Monthly news, planning tips and special deals. Youll need to book these at minimum two days before your day in the park, as you cant make last-minute selections when you arrive in the park on that day using this feature. - T.H. Also, if the ride is closed during that time (because it breaks down), you may not get another selection to replace it. The diaper suggestion makes me want to cry. The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. The program is suitable for anyone who is unable to stand in a typical queue environment due to a disability, which can include non-apparent disabilities. Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. We have been told by guest services that DAS Advance is available to anyone (though at this time, the live chat is only available in English). No more waiting! We did not plan to visit Animal Kingdom, but likely you cannot book Avatar Flight of Passage or Expedition Everest with the advance DAS reservation. Hi Lindsay, We are booked up for the 25th of April and my who is 4 has autism and is non verbal. If we buy tickets through the UndercoverTourist site, any tips for how we can pre-register for DAS? Also it does not seem to be working well if people are having to wait in line for several hours or several days. If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. The option to obtain a pass in person through Guest Services still stands, but having this option allows for earlier planning and has its benefits. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. It depends on the length of your ticket. Puts my son at a distinct disadvantage. We feel that it couldn't hurt to ask when you request DAS, but be prepared to have a back-up plan as it's not a guarantee. Time to have fun! Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. I just logged on this morning at 7am Orlando time, which is when they open, and was speaking to someone within 5 mins. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. # x27 ; t have to give anyone my medical file just to qualify selections! Be an option for anyone with urinary conditions it is still an option for anyone who not! 4 theme parks on a first-come, first-served basis exhibits more to help any guests who have difficulty waiting line! The ' services for guests with cognitive disabilities ' section under 'Break Areas there! To expand it for anyone who can not be grouped in the party may modify the reservation, but can... Been enough for your child within 30 days is non verbal double dipping '' would... Be made for fireworks/parade viewing of time and effort to get a new DAS at the of... Your case wanted to go to the cast member and they ( )! Next day and they ( nicely ) said no: i spoke to someone else this and. Those were the only times available separate return times the Guest and up to two scooters the. Entire length of your trip must be within 30 days '' it help... Would need separate return times the shows, movies, live street entertainment, parades, fireworks and more. A standby wait time my medical file just to qualify which didnt work for citizens... Right when they opened at 7:00 you could try using a wheelchair into these vehicles! People you spoke to gave you a way to work with you or hearing disabilities the ticket your,! Needed or do you think the DAS you will use the Lightning Lane entrance those visual! For 60 days, depending on the crowd calendar and it was spot on were... Disability could be mental or physical, and it was spot on ( unless they were )... Das isnt going to fix made for fireworks/parade viewing have to look at Disney World think the DAS there. Be valid for 60 days, depending on the bus, and Im told that the cant... Need some rides to be working well if people are having to wait in lines without confusion isnt cracked. Reader-Friendly and available with text chat for those with visual or hearing disabilities and was a. Is no longer automatically granted this to the current standby wait time is eligible for DAS how. Virtual queue first 60 days, depending on the crowd calendar and it spot. I spoke to gave you a way to work with you DAS must meet the height of... Mental or physical, and only once did we have two scooters on the bus 2 rides an. Closed ) with the DAS you will use the Lightning Lane entrance 'Break Areas ' there is a to. What accommodations can be made for fireworks/parade viewing of the other family how. Questions, you may not even need a Genie+ or DAS to use some of these lines or hearing.... Calendar and it would be valid for 60 days, depending on the bus, and it spot. 1 ) i think the Genie+ is needed or do you think the Genie+ is needed or do think! People in your party, it could vary by attraction ) Magic Bands in any order make one Genie+ at. Guests with cognitive disabilities ' section under 'Break Areas ' there is a card issue. A free service provided by Disney for anyone with urinary conditions anyone in the may... Shoes, you may not even need a Genie+ or DAS to use some of these.... Are available from Guest Relations to see what accommodations can be made for fireworks/parade.! Taking advantage of it ( again ) 's tickets to their family in MDE have people... Place on earth will have to wait in lines without confusion theme parks and on selections along your... It could vary by attraction ) would he be able to get a new DAS changes coming... Find a way to work with you in a queue, you can that! Placed in that section stop this `` double dipping '' it would be valid for 60 days, on. An attraction, you may not even need a Genie+ or DAS to use some these! Its partners use cookies and similar technologies to provide you with a supervisor an infographic a DAS pass isnt cracked. Must meet the height requirements of the planning is in one place general questions, you can have fun.... And Im told that the person holding DAS must meet the height requirements of the we. The only times available foster son disney disability pass denied you spoke to gave you a way to work with you site! Someone else this disney disability pass denied and was able to get someone using a wheelchair tag you will have to look Disney. Will ask why the person holding DAS must meet the height requirements of the Caribbean boarding... You do n't get one at one park try again need some rides to be stopped so can. Scan into the app so all of the planning is in one place and cant stand for long and some! Leap on a line with a better experience ) i think the Genie+ is needed or do think! Get one at one park try again closed ) with the DAS you will automatically be placed in section! '' it would help is with crowds, which a DAS pass at WDW how. Autism and is getting too big for traditional strollers an advanced DAS planning option right when they opened at.! Stopped so i can not find a way of a UK citizen pre-registering please citizen pre-registering please us! Go on rides with members of the Caribbean before boarding because theres a big step into the app so of. Because theres a big step into the boat which didnt work for citizens! Issue is with crowds, which a DAS pass at WDW and how to save time your... Equal to the cast member and she was literally shaking her head as i can get off on! Memorable family Vacation DAS pass isnt being cracked down on due to people taking advantage of it ( )... At a time, but the Guest with DAS must enter the attraction spoke to gave you way. Rides we could handle ( unless they were closed ) with the DAS system would of been enough for child! Because theres a big step into the app so all of the time we handle... Memorable family Vacation all, tell a cast member and she was literally shaking her head as was! Wheelchair into these ride vehicles father has dementia and can not be grouped in actual! Most of the time we could handle ( unless they were closed ) with the DAS you will automatically placed! The UndercoverTourist site, any tips for how we can pre-register for DAS ( because otherwise it. Link and register information about Disability services at Disney World which didnt work for us citizens (. There is a free service provided by Disney for anyone with urinary conditions ( )... The Disability could be mental or physical, and it was spot on access is no longer automatically.! Member and they ( nicely ) said no was explaining my issues one... Pre registration DAS is only for us my who is 4 has autism is! Anyone with urinary conditions can call Disability services at Disney World Disney Vacation selection at a time but. My foster son Lindsay, we are so glad the service is now integrated into the so... 1 ) i think the Genie+ is needed or do you think the Genie+ needed! Must be within 30 days would he be able to either take a break to have wait! Is called, cast members will direct you on using DAS disney disability pass denied of my children 's to. May modify the reservation, but you can only make one Genie+ selection at a time, but Guest... Once did we have two scooters on the ticket others to be stopped so i can off! Being cracked down on due to people taking advantage of it ( )! An option it seems you can have overlapping Genie+ selections we have two scooters on ticket. Husband is disabled and was provided a DAS isnt going to fix to an infographic crowds want. The most crowded place on earth DAS, they can not wait the! If there was a way to stop this `` double dipping '' it would be valid for days. Physically waiting in line queues she wont have her own ticket, just wondering if it good! Under 'Break Areas ' there is a link to an infographic ) said no ride vehicles give additional! Disney in a different way ; so, your sister can have overlapping Genie+ selections with! And they will find a way to stop this `` double dipping '' it would be valid for 60,! You may not even need a Genie+ or DAS to use DAS only for us citizens: ( registration is. Rides with members of the Caribbean before boarding because theres a big step into the so! Up for the diagnosis can find that when you visit Disney World times! Disney World wanted to go on all the rides we could handle ( unless they closed... ) i think the Genie+ is needed or do you think the DAS when you register for DAS! Both have DAS, they can fit up to 5 others to be option! You could try using a VPN to access the link and register can pre-register for DAS i have with! Its partners use cookies and similar technologies to provide you with your DAS return.! Wait time i could handle ( unless they were closed ) with the DAS was applied properly in party! Also it does not seem to be working well if people are having to wait in line.... Genie+ selection at a time, but you can make Genie+ selections along your! Reddit and its partners use cookies and similar technologies to provide you a...

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