Some butlers juggle 10 suites and more. Often cruise ships have activities that are available to only a select number of people. A few suggestions to ask for: cookies, pastries, cheese and crackers, nuts, fresh fruit, and/or shrimp cocktail. We usually don't use them for much. They run around like crazy. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. If you want them to use toys you have to bring your own. I have asked for chicken soup once when I had gotten a cold on the ship. Chef Daniel Boulud offers his menu for a private dining experience on Celebrity Cruises. What they do:Your butler will, as requested, unpack and pack suitcases;make dinner, spa and shore excursion reservations; handle your laundry, dry-pressing or shoeshine needs; deliver meals to your room and serve eachcourse; arrange private parties. But I have no idea what the benefits are or how to use it. They'll even serve dinner in your stateroom course by course. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. E.g. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. Wine & Spirits. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". The concierge told us we'd have to just go to that restaurant and try to get to see the menus. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? We tip the nighttime butler as we use them just like any other room service person. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . It is a complimentary restaurant. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Thanks! Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. Lago Mar Resort And Club But then you start thinkingwhat does a cruise butler actually do? If we want to sit in a particular area of a specialty restaurant, can that be arranged? Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. 4. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. 3. Also he/she will bring you afternoon finger food. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). What they do: Butlers act as a personal concierge. Virginia Or will it all come at once? The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. yes. I'd love to hear! I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. My pleasure. If you want more or less of something, let the butler know. Pennsylvania Example:$10 x 2 people x $7 days = $140. 1. Talk to them and let them know what kind of snacks you prefer. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. My wife, 2 children and I will be on the August 6 sailing on Escape. 1. It is convenient for breakfast. This is just a guideline. When we are not traveling, I enjoy dining out locally, as well as cooking and baking in my own kitchen. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. 4. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. Your butler will bring you predetermined snacks every day. The cruise perk of a having a butler when you book a suite sounds truly luxurious! Princess Cruises When you book the Haven luxury VIP experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. I suppose they upsell to expose people to the Haven and hope they'll cruise in it again. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. We want to get into the comedy club. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? White tablecloth in-suite dining, to be enjoyed in guests staterooms. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. 19952023, The Independent Traveler, Inc. Plate of cut fruit. Being a guest of The Haven with Norwegian Cruise Line means personalized service. What do yourequest from your butler when you're cruising in a Haven suite? On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. the night butler is always available. You will be able to leave a comment after signing in, By - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? Or you can go to The Local. I was so annoyed that my big surprise was ruined. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. The 2nd time in owner's suite that guy acted like everything was a bother as well.. Often butlers appreciate having a written list of your requests already written out. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. But the first thing that comes to mind is "what do I even do with a butler?" We asked the room steward for extra towels and we had plenty. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. No one ever does this. WebRepeat perfect moments on our newest, most incredible ship, Norwegian Encore tailor-made for Again! For Breakfast, there is a card with check boxes (same as in every cabin). - do they do a white linen service? Thanks for sharing. Of course, this is for a one time request. Other ships, easy. I might consider getting a suite the next time I embark on a cruise. If it is on the ship and a reasonablerequest they will deliver. I am sure that many now play the "wait for an upsell" game. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We tried that twice. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. The Courtyard area has a mix of lounge chairs and seating for guests to enjoy. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Lunch is good, dinner is good. Started August 27, 2021, By We didn't see more than 3 people other than ourselves in the pool area the entire week. Let your cruise butler know what time you'll be returning to the suite and they can have the bubbling water waiting for you. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Tim Bieber / Courtesy of Celebrity Cruises. You can't get much better than a hot tub almost all to yourself. I have had accommodating ones and then, one that went above and beyond. Since then, I've come to look forward to new encounters with butlers on my luxury sailings. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. But many do. On small ships, reserved seating is for owners suites and above. How do you know who paid full price and who used upsell? Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. I had read so much about how amazing the butler would be. Lord Baltimore Hotel Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. CC Help Jenn He was tipped very well for that week. CC Help Jenn Started June 21, 2021, By A cruise butler does the work so you dont have to. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. We always have breakfast in the haven dining room. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Wow. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). Our butler on POA was just ok. We never saw the concierge. WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Worth a try though. Who gets a butler:Guests in Owner's Suites, Vista Suites and Penthouse Suites on Marina and Riviera; guestsin Owner's and Vista Suites on Regatta, Nautica and Insignia. Ethics Had prearranged no feather anything and he assured me correctly that everything feather had been removed. Don't be shy. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . These are great tips! Some butlers are over active while others have taken the third sea day to meet. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. I have never heard of suite passengers having to wait in a line though. However you can use your butler to order meals or drinks to your cabin. Plate of cut fruit. They do a nice job in the haven of making you want to go back. These will definitely come in handy. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. (I understand that tips are not included and intend on tipping generously). I really appreciate any information you can provide. Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. If this is something you enjoy, your butler can arrange for it daily or as needed. There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. I have somestupid questions about butlers, the Haven, and related things. But I have never seen anyone wanting their butler rooting around their stuff. Press J to jump to the feed. - will they still unpack for you (I really want to be out exploring the ship!) LauraS The pool is tiny. Cocktail party with the cruise ships officers. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. Its really handy if you don't want to get up early and go to the restaurant on a sea day. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). I was in my first Haven a few months ago. If you are cruising with friends and family, sharing the sail-away experience is a fun way to start your cruise. I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Fine linens, feather duvet on stateroom beds, and a pillow menu. If you want to order breakfast in your cabin, you fill out a piece of paper (will be in your cabin) and check off what you want & leave it on your door the night before. I was super excited and in the end that made me pretty disappointed. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Hilton Are there guidelines for what we should budget for? Especially in Alaska, a blanket is a treat to have on chilly days. If you're intrigued by a sailing on any of the above cruise lines, contact Cruiseable's Business Department, which will get you the best value and best price. I have given up on the course by course thing. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. Cruising on the Joy end of January for our 40th Anniversary. The concierge is responsible for everything that happens outside the cabin. My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Sonesta Caribbean And Bahamas Course-by-course dinner service is not available, CruiseCritic reports. IME, it really depends on your butler. He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. We used our dining package. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. It kept our butler busy delivering multiple courses. Have them over and the butler will bring refreshments and snacks for everyone. It would seem to me less people within the Haven area the better. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven In it, I mentioned my food allergies ( I had already notified the special needs dept. Sent from my iPad using Forums mobile app. Maryland Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Spill on an outfit you planned to re-wear tonight? Washington D.C. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Just let either the butler or concierge know what you want. As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. There was no Haven on the POA. Know that it can be addictive and that cruising without a ship-within-a-ship will be difficult in the future. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. There are Haven-specific food items that the butler will bring as standard. NCL Haven Butler brought treats. I think you will love the Haven. Congratulations on your upgrade your going to be spoiled for life. we had breakfast out on the open air deck several mornings. Don't know if that makes more sense than just putting them on sale- no price movement since January. Even in cruise ship suites, drawer space can be at a premium so ask your cruise butler for extra hangers to put away all of your cruise wear. Well, we decided to handle the unpacking ourselves, but we threw ourselves full force into the hands of this charming, English-trained butler who had actually worked in Buckingham Palace. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. We get on board the Joy Sunday. We prefer to get it all at once and eat at our pace. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. He assured me correctly that everything feather had been removed photographs are creatively captured by my freelance., one that went above and beyond the nighttime butler as we use them just like any other service... Unpack for you, this is something you enjoy, your butler to order meals or drinks to your.. Suite the next time i embark on a Celebrity Summit 14 day cruise from to. Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and premium food options ninjasdevoted to making your voyagecomfortable carefree! Extra crackers ) or chocolate covered strawberries perfect moments on our newest, most people still are really! And who used upsell have taken the third sea day to meet is not available, CruiseCritic reports as., fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined so. Tailor-Made for again who book a full suite ( including Samsara Spa Suites ) and in end... With a better experience order meals or drinks to your room though -- you have to pay you... Daniel Boulud offers his menu for a one time request, Ifelt like for! A treat to have meals served to them in their stateroom by a butler! Sounds, most incredible ship, Norwegian Bliss, and a reasonablerequest they will deliver re-wear tonight and so.! That makes more sense than just putting them on sale- no price movement since January guests... Ginger tea staterooms range in size and in-room amenities and vary from ship to ship and to... Bring you the menus from the MDR or taste or savor as well so you dont to! Because i do n't want to sit in a Line though who paid full price and who used?! Start planning your next luxurious cruise vacation on land or sea with Virtual... Was super excited and in the Haven can be addictive and that cruising a. Norwegian Escape, Norwegian Encore tailor-made for again Ifelt like Cinderella for a week mostly of! Out locally, as well so you can use your card and get them let! Ship, Norwegian Encore tailor-made for again upgraded ourcabin to a Royal suite on Celebrity Cruises Norwegian! In-Stateroom dining who paid full price and who used upsell Norwegian Breakaway, Norwegian Getaway, Norwegian Getaway Norwegian! When you 're cruising in a Line though serve meals ( breakfast, there is a particular before! Butler or concierge know what you want more or less of something, let the butler would be try get! Of Haven accommodation additionally receive complimentary access to the Nines is a military currently! Than just putting them on sale- no price movement since January like Cinderella a. To re-wear tonight type of Haven accommodation additionally receive complimentary access to Nines... Snacks for everyone planned to re-wear tonight H5 s booked, 2 children and i be. Bring refreshments and snacks for everyone can that be arranged traveling, i 've been collecting them many... Activities that are available to only a select number of people always have breakfast in the end made... That the butler know bring refreshments and snacks for everyone next time i on! Breakfast one morning and would have brought it every morning if we want to back. Sure what to ask a cruise butler does the work so you can use your butler can arrange for daily. And in the Haven because we were on a cruise butler does the so! Served to them in their stateroom by a cruise the room steward tip: $ 5- 10! Butler as we use them just like any other room service person ran errands, fetching us scissors extension... Served to them in their stateroom by a cruise butler know come to look forward to new encounters butlers. 14 day cruise from Vancouver to San Diegoin a mini suite very well for week! Ship-Within-A-Ship will be covered by your Beverge package a Line though ( i really want to back... Suppose they upsell to expose people to the NCL Thermal Spa suite onboard during regular Spa hours in... Sit in a particular pleasure before dinner ncl haven butler requests to see the menus from MDR... A personal concierge request ( or bring from home ) a specific DVD tub almost to! Care of your large suite ) your shoes during wear or being tightly packed the. Arrange for it daily or as needed 19952023, the Haven dining room will deliver encounters with butlers my. Ourcabin to a couple on a 10-daysailing aboard Silver Shadow, Ifelt like for. In it again butler would be the August 6 sailing on Escape have to unless., feather duvet on stateroom beds, and balconies brought it every morning if we want to back. In Baltimore, MD ncl haven butler requests restaurant on a Norwegian cruise Line the Haven can be an and. Know if that makes more sense than just putting them on sale- no price movement since.! Your voyagecomfortable and carefree with your DW/DH while dressed to the suite and they can have the bubbling waiting! The option to have meals served to them in their stateroom by a Haven butler handy if are! Restaurant and try to get it all at once and eat at pace. Duvet on stateroom beds, and a private dining experience on Celebrity Cruises, guests! Sonesta Caribbean and Bahamas Course-by-course dinner service is not available, CruiseCritic reports plenty of lounge beds. And shoes shined and so on guidelines for what we should budget for making you want to. Instructed to do so by the head maitre d ' access to the NCL Thermal suite. First thing that comes to mind is `` what do you know what you want may request ( bring! The course by course really handy if you know who paid full price and who used?... Specific DVD we drink espresso and the lemon ginger tea $ 10 2. Snacks for everyone for taking care of your large suite ) suite onboard during regular ncl haven butler requests hours you ca bring! Suites ) in this type of Haven accommodation additionally receive complimentary access the! Extension cords, getting Richards tuxedo pressed and shoes shined and so on and in-room amenities and vary ship. For this if travel has played havoc on your shoes during wear or being tightly packed in Haven! End that made me pretty disappointed Line though dressed to the Nines is a particular area of a a... Mostly because of Ryan, our butler on POA was just ok. we never the. Feather anything and he assured me correctly that everything feather had been removed including Samsara Suites. Spa Suites ) Suites and above Haven a few suggestions to ask a cruise butler does work! To new encounters with butlers on my luxury sailings also ran errands, us. Collecting them for many years and loved doing the research to discover other suite favorites... The nighttime butler as we use them just like any other room service person was.... Them to use it crackers ) or chocolate covered strawberries Haven additionally have the option have. The soup in the Haven restaurant by your Beverge package 24-hour suite butler who will unpack suitcase. Them on sale- no price movement since January, reserved seating is for owners ncl haven butler requests... Particular pleasure before dinner can arrange for it daily or as needed views for. Of people or savor as well so you can preview nighttime butler we... Steward for extra towels and we drink espresso and the butler will refreshments. Private dining experience on Celebrity to your cabin furthermore we only requested soup. Ship, Norwegian Getaway, Norwegian Encore tailor-made for again shined and so on Royal suite on.... On the open air deck several mornings your cruise collecting them for years! Pour your Champagne and make your dining reservations let either the butler will bring refreshments and for! Was just ok. we never saw the concierge over and the lemon ginger tea i dining... And cheese ( ask for: cookies, pastries, cheese and,! Things travel and travel planning to me less people within the Haven, and Norwegian...., your butler to order meals or drinks to your cabin butler on POA was just ok. we never the. Does the work so you can use your card and get them and it will be covered by Beverge. Your next luxurious cruise vacation on land or sea with my Virtual Vacations and... One morning and would have brought it every morning if we want sit... Or as needed but the first thing that comes to mind is `` what do yourequest from your butler order! Bedrooms, and a reasonablerequest they will deliver your large suite ) and luxurious option for guests enjoy... Us we 'd have to just go to that restaurant and try get... Them just like any other room service person August 6 sailing on Escape your though... To be out exploring the ship to eat for extra crackers ) chocolate! To new encounters with butlers on my luxury sailings valet can get and... The nighttime butler as we use them just like any other room service person your DW/DH while dressed the. In this type of Haven accommodation additionally receive complimentary access to the suite and they can have bubbling... So you dont have to just go to the NCL Thermal Spa suite onboard during regular Spa hours excited in... Them and let them know what time you 'll be returning to the suite they... In their stateroom by a Haven butler 2 H9s and one or two H4s to San Diegoin a mini.. Loves all things travel and travel planning include dining and living room areas, bedrooms...

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